When to contact support
Reach out for order issues, license activation failures, map reveal or combat automation setup questions, and post-patch problems after maintenance rebuilds.
Include your order ID, license tier, Windows version, and a clear description of the issue.
Response times and scope
Support requests are reviewed daily. Civ6 Cheats support covers delivery, billing, and setup — not in-game coaching or Firaxis account recovery.
Account policy questions belong with Firaxis Games. We help with license delivery and trainer configuration only.
Check Updates and FAQ before opening a ticket.
Self-service resources
Setup guide, Features list, Updates log, Refund Policy, and Terms are in the footer.
Email: support@civ6cheats.com
Ready to purchase? Open Pricing. Need feature detail? See Features.
